There is a need to understand the impact of technology failures on work. In the studies reported here, subjects' plans at the start of each day were compared with their event...
Groupware systems that use large shared workspaces generally provide only limited awareness information about other collaborators in the workspace. We are designing a set of group...
To measure the productivity gained from computer-based authoring systems, account must be taken of changes in the way the work is organised. An analysis of economists' author...
William M. Newman, Margery Eldridge, Richard H. R....
A common task at almost any computer interface is that of searchingfordocuments,whichGUIstypicallyrepresentwith icons. Oddly, little research has been done on the processes underl...
In order to inform the design of technology support and new procedural methodsfor softwaredesign,we analyzed the content of real design meetingsin threeorganizations, focusing in ...