Admitting that the quality of a decision depends on the quality of the knowledge used to make it, it is argued that the enhancement of the decision making efficiency and effectiven...
Christina E. Evangelou, Nikos I. Karacapilidis, Ma...
We present an empirical study of teams that revealed the amount of extraneous individual work needed to enable collaboration: finding references to other people, finding files to ...
John C. Tang, James Lin, Jeffrey Pierce, Steve Whi...
We have developed a digital city for Kyoto, the old capital and cultural center of Japan, as a social information infrastructure for urban everyday life including shopping, busines...
Purpose: To investigate the effects of a fully functional electronic patient record (EPR) system on clinicians' work during team conferences, ward rounds, and nursing handove...
Through ethnographic research, we document the rise of personal social networks in the workplace, which we call intensional networks. Paradoxically, we find that the most fundament...
Bonnie A. Nardi, Steve Whittaker, Heinrich Schwarz