There is general consensus that critical mass at inception ensures the sustained success of online communities. However, no clear understanding of what constitutes such a 'cr...
In this paper, we examine the social roles of software tools in the English-language Wikipedia, specifically focusing on autonomous editing programs and assisted editing tools. Th...
Patients do considerable information work. Technologies that help patients manage health information so they can play active roles in their health-care, such as personal health re...
Predrag V. Klasnja, Andrea Civan-Hartzler, Kenton ...
This study reports results of an ethnographic action research study, exploring mobile-centric internet use. Over the course of 13 weeks, eight women, each a member of a livelihood...
This paper traces the use of the concept 'community' by drawing attention to the ways in which it serves as an organizing principle within systems development. The data ...