This paper uncovers a new phenomenon in web search that we call domain bias — a user’s propensity to believe that a page is more relevant just because it comes from a particul...
Samuel Ieong, Nina Mishra, Eldar Sadikov, Li Zhang
As cloud computing environments become explosively popular, dealing with unpredictable changes, uncertainties, and disturbances in both systems and environments turns out to be on...
Reliable facial expression recognition by machine is still a challenging task. We propose a framework to recognise various expressions by tracking facial features. Our method uses...
User browsing information, particularly their non-search related activity, reveals important contextual information on the preferences and the intent of web users. In this paper, ...
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...