This paper describes the concepts of TEA, a flexible tool that supports user tests by automating repetitive tasks and collecting data of user inputs and actions. TEA was specifica...
rocesses involve modeling – simplifying or abstracting some aspects of the problem domain in order to plan and evaluate design decisions. The use of representations to reason abo...
A study was conducted across multiple open source software online technical help communities. This paper presents the types of discussions that occur, the types of questions asked...
Vandana Singh, Michael B. Twidale, David M. Nichol...
This paper describes a research effort to support collaborative translation by monolingual speakers, or people that speak only the source or target language. I hypothesize that sh...
This paper presents a new approach to the issues of performance monitoring and visualization of distributed applications using the J-OCM monitoring system. We are focusing on the ...
Wlodzimierz Funika, Piotr Godowski, Piotr Pegiel, ...