The task of selecting and ordering information appears in multiple contexts in text generation and summarization. For instance, methods for title generation construct a headline b...
Individuals are interested in the semantic and not necessarily in the presentation of services. The service interaction has to support the quality of the human senses, and since q...
The European MIAMM-project (Multidimensional Information Access using Multiple Modalities) develops new concepts and techniques for multimodal dialogs that allow for fast and natu...
Myra P. van Esch-Bussemakers, Anita H. M. Cremers,...
Compared to the telephone, email based customer care is increasingly becoming the preferred channel of communication for corporations and customers. Most email-based customer care...
The increasing variety of semantics proposed in the context of Dung’s theory of argumentation makes more and more inadequate the example-based approach commonly adopted for eval...