Efficiently planning and managing workforce is a challenge imposed on many companies, especially for those in the service industry. The target of an effective workforce management...
Lianjun An, Jun-Jang Jeng, Young M. Lee, Changrui ...
Web/Gridservices'metadataandsemanticsarebecomingincreasingimportantforservicesharing and effective reuse. In this paper we present a generic framework for engineering and man...
Liming Chen, Nigel R. Shadbolt, Carole A. Goble, F...
Contract and rights management – and thus property rights protection – has gained increasing importance as a quality standard in brokerage and electronic commerce environments...
The availability of effective management information is essential when coping with today’s complexity and dynamism, both within and around organizations. Information technology ...
Fred A. B. Lohman, Henk G. Sol, Gert-Jan de Vreede
This paper presents a research project on the design of a cross-channel information management tool for knowledge workers: we focus on IT services professionals in a large enterpr...