This case study analyses a multiyear ERP (SAP R/3) implementation project in a global company from perspectives of conflicts and problems the project faced. The paper reports on t...
This research explored a new direction of improving collaborative design by performance measurement. More specifically, a novel 3-dimensional performance measurement model is deve...
There is no standard model for judging the maturity of the software processes followed in software project outsourcing. The aim of this work is to describe a possible approach for...
The need for an integrated enterprise-wide set of management information pronounced Data Warehousing the `hot topic' of the early-to-mid 1990's, however, it became unfas...
Software firms are increasingly distributing their software development effort across multiple locations. In this paper we present the results of a two year field study that inves...