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103
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ICSM
2002
IEEE
15 years 4 months ago
2002
IEEE
During maintenance, systems are updated to correct faults, improve functionality, and adapt the software to changes in its execution environment. The typical softwareupdate proces...
91
Voted
CIMCA
2005
IEEE
15 years 1 months ago
2005
IEEE
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
85
Voted
EVOW
2003
Springer
15 years 4 months ago
2003
Springer
Evolutionary Algorithms (EAs) have been proposed as a very powerful heuristic optimization technique to solve complex problems. Many case studies have shown that they work very eff...
ACMDIS
2000
ACM
15 years 3 months ago
2000
ACM
Field research methods are useful in the many aspects of HumanComputer Interaction research, including gathering user requirements, understanding and developing user models, and n...
CGO
2007
IEEE
15 years 5 months ago
2007
IEEE
Modern memory systems play a critical role in the performance of applications, but a detailed understanding of the application behavior in the memory system is not trivial to atta...