Abstract. Despite a growing body of research on knowledge management (KM) systems, many managers are still unsure how they can implement a KM system that will effectively contribut...
Mark Chun, Kiho Sohn, Priscilla Arling, Nelson F. ...
It is extremely hard for a global organization with services over multiple channels to capture a consistent and unified view of its data, services, and interactions. While SOA and...
Ismail Ari, Jun Li, Riddhiman Ghosh, Mohamed Dekhi...
The globalization of software development helps to reduce business cost by outsourcing software design and development tasks. However, it also poses new challenges on the collabor...
Jing Dong, Sheng Yang, Dushyant S. Lad, Yongtao Su...
Abstracting from basic communication mechanisms such as transactionally secure remote procedure calls and remote database access mechanisms, this includes service trading and bro...
Michael Merz, Frank Griffel, M. Tuan Tu, Stefan M&...
Abstract. Knowledge Management systems are one of the key strategies that allow companies to fully tap into their collective knowledge. However, two main entry barriers currently l...