For a particular business process, typically, different variants exist. Each of them constitutes an adjustment of a basic process (e.g. a reference process) to specific requirement...
I summarize my experience from having taught simulation to over 7000 students for over 30 years; to undergraduate, graduate and Ph. D. business students, executives and high schoo...
UN/CEFACT’s Modeling Methodology (UMM) is a UML profile for modeling global B2B choreographies. The basic building blocks of UMM are business transactions, which describe the e...
Birgit Hofreiter, Christian Huemer, Philipp Liegl,...
Abstract: Model based development, like proposed by the OMG’s Model Driven Arre (MDA), aims to raise the level of abstraction from working on the code to working with models. For...
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...