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» Aligning IT to Business Through Architecture
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HICSS
2003
IEEE
359views Biometrics» more  HICSS 2003»
15 years 2 months ago
Assessing the Readiness of Firms for CRM: A Literature Review and Research Model
The concept of customer relationship management (CRM) resonates with managers in today's competitive economy. Yet recent articles in the business press have described CRM imp...
Rosalie J. Ocker, Susan Mudambi
82
Voted
HICSS
2008
IEEE
147views Biometrics» more  HICSS 2008»
15 years 4 months ago
Toward a Ubiquitous Personalized Daily-Life Activity Recommendation Service with Contextual Information: A Services Science Pers
In recent years Services Science has been an emerging discipline that aims to promote service innovation and increase service productivity by aligning scientific, management, and ...
Chen-Ya Wang, Yueh-Hsun Wu, Seng-cho Timothy Chou
ICWS
2004
IEEE
14 years 11 months ago
Best-Practice Patterns and Tool Support for Configuring Secure Web Services Messaging
This paper presents an emerging tool for security configuration of service-oriented architectures with Web Services. Security is a major concern when implementing mission-critical...
Michiaki Tatsubori, Takeshi Imamura, Yuhichi Nakam...
72
Voted
IM
2007
14 years 11 months ago
A Generic Application-Oriented Performance Instrumentation for Multi-Tier Environments
— In this paper, we present a design for a generic, open, application-oriented performance instrumentation of multitier applications. Measurements are performed through configur...
Markus Schmid, Marcus Thoss, Thomas Termin, Reinho...
APSCC
2007
IEEE
15 years 3 months ago
Investigating the Potential of Service Oriented Architectures to Realize Dynamic Capabilities
The paradigm of service-oriented computing (SOC) has emerged as an architectural approach to flexibility and agility, not just in systems development but also in business process ...
Haresh Luthria, Fethi A. Rabhi, Michael Briers