Various information extraction (IE) systems for corporate usage exist. However, none of them target the product development and/or customer service domain, despite significant appl...
Ashwin Ittoo, Laura Maruster, Hans Wortmann, Gosse...
Information retrieval (IR) research has been very active over the last decades to develop approaches that allow machine indexing to significantly improve indexing practice in lib...
The mobile phone industry has reached a saturation point. With low growth rates and fewer new customers available to acquire, competition among mobile operators is now focused on ...
Giovanni Giuffrida, Catarina Sismeiro, Giuseppe Tr...
Quality of service of e-commerce sites has been usually managed by the allocation of resources such as processors, disks, and network bandwidth, and by tracking conventional perfo...
Communication networks are growing exponentially, and new services and applications are being introduced unceasingly. To meet the demands of these services and applications, curre...