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» An Active Networking Approach to Service Customization
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WWW
2009
ACM
16 years 4 months ago
Seller's credibility in electronic markets: a complex network based approach
In the last decade, there has been an explosion of online commercial activity enabled by the World Wide Web. An electronic marketplace (e-market) provides an online method to perf...
Adriano M. Pereira, Arlei Silva, Wagner Meira Jr.,...
ACL
1998
15 years 4 months ago
Dialogue Management in Vector-Based Call Routing
This paper describes a domain independent, automatically trained call router which directs customer calls based on their response to an open-ended "How may I direct your call...
Jennifer Chu-Carroll, Bob Carpenter
WSC
1998
15 years 4 months ago
Using Simulation in Call Centers
A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
Vivek Bapat, Eddie B. Pruitte Jr.
154
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CLUSTER
2004
IEEE
15 years 3 months ago
Seamless Access to Decentralized Storage Services in Computational Grids via a Virtual File System
This paper describes a novel technique for establishing a virtual file system that allows data to be transferred user-transparently and on-demand across computing and storage serve...
Renato J. O. Figueiredo, Nirav H. Kapadia, Jos&eac...
COMCOM
2006
140views more  COMCOM 2006»
15 years 3 months ago
A combined delay and throughput proportional scheduling scheme for differentiated services
Abstract--The proportional differentiation model is a newly introduced approach for differentiated services networks. This paper proposes and evaluates a scheduling mechanism for t...
Ahmed E. Kamal, Samyukta Sankaran