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» An Adaptive Domain Knowledge Manager for Dialogue Systems
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CSL
2011
Springer
14 years 4 months ago
Designing and evaluating a wizarded uncertainty-adaptive spoken dialogue tutoring system
We describe the design and evaluation of two different dynamic student uncertainty adaptations in wizarded versions of a spoken dialogue tutoring system. The two adaptive systems...
Katherine Forbes-Riley, Diane J. Litman
ACL
1998
14 years 11 months ago
Dialogue Management in Vector-Based Call Routing
This paper describes a domain independent, automatically trained call router which directs customer calls based on their response to an open-ended "How may I direct your call...
Jennifer Chu-Carroll, Bob Carpenter
63
Voted
IUI
2004
ACM
15 years 3 months ago
An intelligent dialogue for online rule based expert systems
This paper describes a concept for creating free configurable, intelligent behaving web dialogues for rule based expert systems. Free configurable is meant to indicate, that the d...
Sascha Mertens, Marius Rosu, Yuliadi Erdani
ICCBR
2007
Springer
15 years 3 months ago
Mining Large-Scale Knowledge Sources for Case Adaptation Knowledge
Abstract. Making case adaptation practical is a longstanding challenge for casebased reasoning. One of the impediments to widespread use of automated case adaptation is the adaptat...
David B. Leake, Jay H. Powell
62
Voted
FLAIRS
2001
14 years 11 months ago
Professional Services Automation: A Knowledge Management Approach Using LSI and Domain Specific Ontologies
KnowledgeManagementrepresents a crucial componentof corporations' efforts to gain competitiveadvantagefrom targeted re-use of knowledgeassets. Companiesthat provide consultin...
Vipul Kashyap, Siddhartha R. Dalal, Clifford Behre...