Two groups of 8 participants experimented two enhancements of standard online help for the general public during one hour: adaptive proactive (AP) assistance and multimodal user su...
Mining sentiment from user generated content is a very important task in Natural Language Processing. An example of such content is threaded discussions which act as a very import...
Abstract. Social interactions are one of the key factors to the success of conferences and similar community gatherings. This paper describes a novel application that integrates da...
Harith Alani, Martin Szomszor, Ciro Cattuto, Woute...
Collaborative filtering aims at learning predictive models of user preferences, interests or behavior from community data, i.e. a database of available user preferences. In this ...
Can a system of distributed moderation quickly and consistently separate high and low quality comments in an online conversation? Analysis of the site Slashdot.org suggests that t...