This case study examines a procurement project where the Swedish National Labor Market Administration (AMV) hired usability consultants in order to redesign their website for empl...
We discuss current approaches to the development of natural language dialogue systems, and claim that they do not sufficiently consider the unique qualities of man-machine intera...
Social networks refer to structures made of nodes that represent people or other entities embedded in a social context, and whose edges represent interaction between entities. Typi...
Online news reading has become very popular as the web provides access to news articles from millions of sources around the world. A key challenge of news websites is to help user...
A key to improving at any task is frequent feedback from people whose opinions we care about: our family, friends, mentors, and the experts. However, such input is not usually ava...