Globalisation and competitive pressure urge many organisations to radically change business processes. Although this approach can provide significant benefits such as reducing cos...
The aim of process mining is to identify and extract process patterns from data logs to reconstruct an overall process flowchart. As business processes become more and more comple...
During the last ten years the approach to business management has deeply changed, and companies have understood the importance of enforcing achievement of the goals defined by the...
Advanced Business Process Management (BPM) tools enable the decomposition of previously integrated and often ill-defined processes into reusable process modules. These process modu...
Fuzzy Logic has traditionally found an application in control theory, systems analysis, and artificial intelligence [9] [7]. However, it is very difficult to apply it to tradition...
Luigi Benedicenti, Giancarlo Succi, Tullio Vernazz...