Technical support procedures are typically very complex. Users often have trouble following printed instructions describing how to perform these procedures, and these instructions...
Tessa A. Lau, Lawrence D. Bergman, Vittorio Castel...
Complex social and information network search becomes important with a variety of applications. In the core of these applications, lies a common and critical problem: Given a labe...
Arijit Khan, Nan Li, Xifeng Yan, Ziyu Guan, Supriy...
Academic literature has documented for a long time the existence of important price gains in the first trading day of initial public offerings (IPOs). Most of the empirical analys...
Abstract Although most workflow management systems nowadays offer graphical editors for process modeling, the learning curve is still too steep for users who are unexperienced in p...
Controlled experiments, also called randomized experiments and A/B tests, have had a profound influence on multiple fields, including medicine, agriculture, manufacturing, and adv...
Thomas Crook, Brian Frasca, Ron Kohavi, Roger Long...