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ECIS
2001
15 years 18 days ago
A Review of the Issues Associated with Customer Relationship Management Systems
Customer Relationship Management (CRM) standard package software has become a key contributor to attempts at aligning business and IT strategies in recent years. The past decade h...
Ben Light
JDCTA
2010
163views more  JDCTA 2010»
14 years 6 months ago
Predictive Analysis for Customer Relationship Management
The approach for predictive analysis focuses on a business strategy to streamline business-customer relationships in order to maximize client satisfaction and thereby improve cust...
Manisha Rathi, Anand Priyadarshini, Ankit Rastogi
IASTEDSEA
2004
15 years 19 days ago
Higher-order strategic programming: A road to software assurance
Program transformation through the repeated application of simple rewrite rules is conducive to formal verification. In practice, program transformation oftentimes requires data t...
Victor L. Winter, Steve Roach, Fares Fraij
PPDP
2009
Springer
15 years 5 months ago
Relational semantics for effect-based program transformations: higher-order store
We give a denotational semantics to a type and effect system tracking reading and writing to global variables holding values that may include higher-order effectful functions. Reï...
Nick Benton, Andrew Kennedy, Lennart Beringer, Mar...
IMECS
2007
15 years 20 days ago
Analysis of a Mixed-Signal Circuit in Hybrid Process Algebra ACPsrt
— ACPsrt hs is a hybrid process algebra obtained by extending a combination of two existing extensions of Algebra of Communicating Processes (ACP), namely the process algebra wit...
Ka L. Man, Michel P. Schellekens