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» An Introduction to Knowledge Management
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HICSS
2005
IEEE
120views Biometrics» more  HICSS 2005»
15 years 3 months ago
Customer Knowledge Management Competence: Towards a Theoretical Framework
Customer knowledge has been increasingly recognized as a key strategic resource in any company’s success. Recent studies conducted in the fields of Knowledge Management and Cust...
Minna Rollins, Aino Halinen
AMKM
2003
Springer
15 years 3 months ago
An Agent-Based Approach to Mailing List Knowledge Management
The widespread use of computers and of the internet have brought about human information overload, particularly in the areas of internet searches and email management. This has ma...
Emanuela Moreale, Stuart Watt
ECIS
2003
14 years 11 months ago
Contemporary issues of enterprise content management: the case of statoil
The concept of Enterprise Content Management (ECM) represents integrated enterprise-wide management of the life cycles of all forms of recorded information content and their metad...
Bjørn Erik Munkvold, Tero Päiväri...
HICSS
2003
IEEE
146views Biometrics» more  HICSS 2003»
15 years 3 months ago
A Performance Environment Perspective of Knowledge Management
Knowledge management is a topic that has gained increasing attention since the mid-1990s. A knowledge management strategy involves consciously helping people share and put knowled...
Anne P. Massey, Mitzi M. Montoya-Weiss