Sciweavers

1234 search results - page 89 / 247
» An evaluation of conceptual business process modelling langu...
Sort
View
KCAP
2009
ACM
15 years 6 months ago
Cross ontology query answering on the semantic web: an initial evaluation
PowerAqua1 is a Question Answering system, which takes as input a natural language query and is able to return answers drawn from relevant semantic resources found anywhere on the...
Vanessa Lopez, Victoria S. Uren, Marta Sabou, Enri...
BPM
2006
Springer
128views Business» more  BPM 2006»
15 years 5 months ago
A Redesign Framework for Call Centers
An important shortcoming in the Business Process Redesign (BPR) literature is the lack of concrete guidance on how to improve an existing business process. Our earlier work has aim...
Monique H. Jansen-Vullers, Mariska Netjes, Hajo A....
118
Voted
CASCON
2008
137views Education» more  CASCON 2008»
15 years 3 months ago
Automating SLA modeling
Service Level Agreements (SLAs) define the level of service that a service provider must deliver. An SLA is a contract between service provider and consumer, and includes appropri...
Tony Chau, Vinod Muthusamy, Hans-Arno Jacobsen, El...
HICSS
2000
IEEE
131views Biometrics» more  HICSS 2000»
15 years 6 months ago
Workflow-based Process Monitoring and Controlling - Technical and Organizational Issues
Workflow management systems enable the exact and timely analysis of automated business processes through the analysis of the logged audit trail data. Within the research project C...
Michael zur Muehlen, Michael Rosemann
CHI
2007
ACM
15 years 5 months ago
Aligning development tools with the way programmers think about code changes
Software developers must modify their programs to keep up with changing requirements and designs. Often, a conceptually simple change can require numerous edits that are similar b...
Marat Boshernitsan, Susan L. Graham, Marti A. Hear...