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ATAL
2005
Springer
15 years 7 months ago
A multiagent system manages collaboration in emergent processes
Emergent processes are non-routine, collaborative business processes whose execution is guided by the knowledge that emerges during a process instance. In so far as the process go...
John K. Debenham
WSC
2001
15 years 3 months ago
Call center scheduling technology evaluation using simulation
Telemarketers, direct marketing agencies, collection agencies and others whose primary means of customer contact is via the telephone invest considerable sums of money to make the...
Sandeep Gulati, Scott A. Malcolm
95
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SAC
2004
ACM
15 years 7 months ago
Patterns for blended, Person-Centered learning: strategy, concepts, experiences, and evaluation
: Within the last few years, e-learning has become a focal point in several universities and organizations. While much research has been devoted to producing econtent, describing i...
Michael Derntl, Renate Motschnig-Pitrik
HICSS
2003
IEEE
173views Biometrics» more  HICSS 2003»
15 years 7 months ago
An Activity-Based Model of Collective Knowledge
In the challenges faced by organisations in the area of knowledge management, there is clearly a role for information and communications technologies in supporting the exploitatio...
Helen Hasan
ECBS
2010
IEEE
151views Hardware» more  ECBS 2010»
15 years 7 months ago
Generating Test Plans for Acceptance Tests from UML Activity Diagrams
The Unified Modeling Language (UML) is the standard to specify the structure and behaviour of software systems. The created models are a constitutive part of the software speciļ¬...
Andreas Heinecke, Tobias Brückmann, Tobias Gr...