This paper describes Aerogility - an intelligent decision support system for managing service-based aftermarkets. Aerogility uses multi-agent software technology to implement a dy...
Viet Dung Dang, Steve Osborn, Gary Vickers, Malcol...
The feature interaction problem is prominent in telephone service development. Through a number of case studies, we have discovered that no single semantic framework is suitable f...
J. Paul Gibson, Geoff Hamilton, Dominique Mé...
Measurements of the impact and history of research literature provide a useful complement to scientific digital library collections. Bibliometric indicators have been extensively...
We propose a formal experimental paradigm designed to help evaluate scrolling interaction techniques. Such a method is needed by interaction designers to quantify scrolling perfor...
Ken Hinckley, Edward Cutrell, Steve Bathiche, Tim ...
In this demonstration1 we present an approach to engineering service brokering requirements and capabilities using the concepts of Service Modes. The demonstration illustrates buil...
Howard Foster, Arun Mukhija, David S. Rosenblum, S...