1330 search results - page 13 / 266 » An interactive service customization model |
143
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INTETAIN
2005
Springer
15 years 11 months ago
2005
Springer
The growth of available entertainment information services, such as movies and CD listings, or travels and recreational activities, raises a need for personalization techniques for...
156
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AINA
2009
IEEE
16 years 17 days ago
2009
IEEE
— In service-oriented environments, reputation-based service selection is gaining increasing prominence. We propose in this paper a social network-based approach to model and ana...
174
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ICRA
2005
IEEE
15 years 11 months ago
2005
IEEE
- An Integrated Manufacturing and Service Network (IMSN) is a grouping of companies, working together to offer a bundle of products and product-related services, that deliver value...
130
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DSVIS
2003
Springer
15 years 11 months ago
2003
Springer
The commercial use of the Internet for service provision has deeply changed the environment where human-computer interaction takes place. Web interfaces are now integrated in overa...
151
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KDD
1997
ACM
15 years 10 months ago
1997
ACM
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...