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» Analysing interactive voice services
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NOSSDAV
2005
Springer
15 years 3 months ago
1-800-OVERLAYS: using overlay networks to improve VoIP quality
The cost savings and novel features associated with Voice over IP (VoIP) are driving its adoption by service providers. Such a transition however can successfully happen only if t...
Yair Amir, Claudiu Danilov, Stuart Goose, David He...
59
Voted
CHI
2009
ACM
15 years 10 months ago
Designing trustworthy situated services: an implicit and explicit assessment of locative images-effect on trust
This paper examines a visual design element unique to situated, hot-spot style, services: locativeness. This is the extent to which the media representing a service relates to its...
Vassilis Kostakos, Ian Oakley
FGCS
2006
98views more  FGCS 2006»
14 years 9 months ago
Highly interactive distributed visualization
We report on our iGrid2005 demonstration, called the "Dead Cat Demo"; an example of a highly interactive augmented reality application consisting of software services di...
Michael Scarpa, Robert G. Belleman, Peter M. A. Sl...
98
Voted
ISF
2007
105views more  ISF 2007»
14 years 9 months ago
COSMO: A conceptual framework for service modelling and refinement
This paper presents a conceptual framework for service modelling and refinement, called the COSMO (COnceptual Service MOdelling) framework. This framework provides concepts to mode...
Dick A. C. Quartel, Maarten W. A. Steen, Stanislav...
99
Voted
CHI
2005
ACM
14 years 11 months ago
Dealing with system response times in interactive speech applications
In this user study, we address several open issues in the design of waiting cues for system response time (SRT) in interactive telephony speech applications. User observations and...
Peter Fröhlich