Sentiment Analysis aims to determine the overall sentiment orientation of a given input text. One motivation for research in this area is the need for consumer related industries t...
Multilingual communities using machine translation to overcome language barriers are showing up with increasing frequency. However, when a large number of translation errors get m...
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...
are proposing a model to help organizations detect and prevent cheats in online assessments. First we analyze different student personalities, stress situations generated by onlin...
Loops is a text-based computer mediated communication system aimed at small- to medium-sized corporate work groups. We begin by discussing the goals of the system and the rational...
Thomas Erickson, Wendy A. Kellogg, Mark Laff, Jere...