Contemporary information systems (e.g., WfM, ERP, CRM, SCM, and B2B systems) record business events in so-called event logs. Business process mining takes these logs to discover p...
Wil M. P. van der Aalst, Hajo A. Reijers, A. J. M....
We have developed a sales support system for door-todoor sales of cosmetics based on a skin-image grading system called Skin-CRM (Skin Customer Relationship Management). Our Skin-...
Lists of ordered objects are widely used as representational forms. Such ordered objects include Web search results or best-seller lists. Clustering is a useful data analysis tech...
In constrained clustering it is common to model the pairwise constraints as edges on the graph of observations. Using results from graph theory, we analyze such constraint graphs ...
In this paper we process and analyze web search engine query and click data from the perspective of the documents (URL’s) selected. We initially define possible document categor...