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» Analyzing Harmonic Monitoring Data Using Data Mining
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BPM
2010
Springer
128views Business» more  BPM 2010»
14 years 10 months ago
Content-Aware Resolution Sequence Mining for Ticket Routing
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
GIS
2008
ACM
15 years 10 months ago
Finding regional co-location patterns for sets of continuous variables in spatial datasets
This paper proposes a novel framework for mining regional colocation patterns with respect to sets of continuous variables in spatial datasets. The goal is to identify regions in ...
Christoph F. Eick, Jean-Philippe Nicot, Rachana Pa...
INTENV
2010
14 years 4 months ago
Energy Prediction in Smart Environments
In the past decade, smart home environment research has found application in many areas, such as activity recognition, visualization, and automation. However, less attention has be...
Chao Chen, Barnan Das, Diane J. Cook
BPM
2009
Springer
175views Business» more  BPM 2009»
15 years 4 months ago
Understanding Spaghetti Models with Sequence Clustering for ProM
The goal of process mining is to discover process models from event logs. However, for processes that are not well structured and have a lot of diverse behavior, existing process m...
Gabriel M. Veiga, Diogo R. Ferreira
BPM
2008
Springer
157views Business» more  BPM 2008»
14 years 11 months ago
Workflow Simulation for Operational Decision Support Using Design, Historic and State Information
Simulation is widely used as a tool for analyzing business s but is mostly focused on examining rather abstract steady-state situations. Such analyses are helpful for the initial d...
Anne Rozinat, Moe Thandar Wynn, Wil M. P. van der ...