Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
This paper proposes a novel framework for mining regional colocation patterns with respect to sets of continuous variables in spatial datasets. The goal is to identify regions in ...
Christoph F. Eick, Jean-Philippe Nicot, Rachana Pa...
In the past decade, smart home environment research has found application in many areas, such as activity recognition, visualization, and automation. However, less attention has be...
The goal of process mining is to discover process models from event logs. However, for processes that are not well structured and have a lot of diverse behavior, existing process m...
Simulation is widely used as a tool for analyzing business s but is mostly focused on examining rather abstract steady-state situations. Such analyses are helpful for the initial d...
Anne Rozinat, Moe Thandar Wynn, Wil M. P. van der ...