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» Answer set based design of knowledge systems
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FLAIRS
2003
15 years 3 months ago
Lessons Learned using CBR for Customer Support
Three CBR systems were created to improve customer support at General Electric Appliances. The first tool helped call takers answer customers’ questions by using a case base of ...
William Cheetham
OTM
2007
Springer
15 years 8 months ago
Hawkeye: A Practical Large Scale Demonstration of Semantic Web Integration
Abstract. We discuss our DLDB knowledge base system and evaluate its capability in processing a very large set of real-world Semantic Web data. Using DLDB, we have constructed the ...
Zhengxiang Pan, Abir Qasem, Sudhan Kanitkar, Fabia...
DEBU
2010
108views more  DEBU 2010»
15 years 2 months ago
Weighted Set-Based String Similarity
Consider a universe of tokens, each of which is associated with a weight, and a database consisting of strings that can be represented as subsets of these tokens. Given a query st...
Marios Hadjieleftheriou, Divesh Srivastava
IAAI
1993
15 years 3 months ago
ESDS: Materials Technology Knowledge Bases Supporting Design of Boeing Jetliners
This paper describes a large rule-based application called Engineering Standards Distribution System (ESDS). ESDS was built and deployed by Boeing and helps design engineers speci...
Mark A. Dahl
HICSS
2008
IEEE
119views Biometrics» more  HICSS 2008»
15 years 8 months ago
Eliciting and Validating Knowledge in Knowledge Management Systems
This article identifies two significant challenges in implementing Knowledge Management Systems (KMS), then, proposes solutions based on information economics. A knowledge market ...
Hind Benbya, Marshall W. van Alstyne