Many authorities have started to use web sites to provide services based on transactions. The guiding vision is often a process portal for citizens that provides access to the cou...
Service-Oriented Architectures (SOAs) are increasingly deployed to achieve distributed systems that are modular, flexible and extensible. Designing for a SOA can be difficult, how...
David E. Millard, Hugh C. Davis, Yvonne Margaret H...
Effective business processes must be able to accommodate changes in the environment in which they operate, e.g., new laws, changes in business strategy. The ability to encompass su...
Helen Schonenberg, Ronny Mans, Nick Russell, Natal...
: Service processes are a special type of business processes playing an increasingly important role in modern economies. They require new forms of flexibility not found in ordinary...