One of the main reasons behind unfruitful software development projects is that it is often too late to correct the problems by the time they are detected. It clearly indicates th...
This paper presents joint work by the California Institute of Technology’s Jet Propulsion Laboratory and the University of California at Davis (UC Davis) sponsored by the Nation...
Service Level Agreements (SLAs) are explicit statements about all expectations and obligations in the business partnership between customers and providers. They have been introduc...
Karim Djemame, Iain Gourlay, James Padgett, Georg ...
Enterprises often need to assess and manage the risk arising from uncertainty in their data. Such uncertainty is typically modeled as a probability distribution over the uncertain...
Peter J. Haas, Christopher M. Jermaine, Subi Arumu...
This paper studies the pricing of software development outsourcing. Two pricing techniques – time and material and fixed price – are described and the economic conditions for ...