In this paper, we discuss the findings of an in-depth observational study of reading and within-document navigation and add to these findings the results of a second analysis of h...
Through ethnographic research, we document the rise of personal social networks in the workplace, which we call intensional networks. Paradoxically, we find that the most fundament...
Bonnie A. Nardi, Steve Whittaker, Heinrich Schwarz
The proliferation of digital camera devices (stand-alone or combined with cell phones), new protocols such as MMS and the desire of people to communicate and share their experience...
Social support is a critical, yet underutilized resource when undergoing cancer care. Underutilization occurs in two conditions: (a) when patients fail to seek out information, ma...
Meredith M. Skeels, Kenton T. Unruh, Christopher P...
Electronic conversations often seem less polite than spoken conversations. The usual explanation for this is that people who are not physically copresent become depersonalized and...