This paper describes an initiative to improve software acquisition process in Brazil. This initiative was conducted in the context of the MPS.BR Program, a nationwide effort to de...
Kival Chaves Weber, Eratostenes Edson Ramalho de A...
We present a QoS management framework that enables us to quantitatively measure QoS, and to analytically plan and allocate resources. In this model, end users' quality prefer...
Chen Lee, John P. Lehoczky, Ragunathan Rajkumar, D...
: The aim of this study is to assess quality perception of information system (IS) services outsourced by a large Brazilian bank, both from a technical (results) as well as from a ...
Luis Kalb Roses, Norberto Hoppen, Bernard Ballaz, ...
Cluster-based servers can substantially increase performance when nodes cooperate to globally manage resources. However, in this paper we show that cooperation results in a substa...
The Voice over Internet Protocol (VoIP) is becoming a more available and popular way of communicating for Internet users. This also applies to Peer-to-Peer (P2P) systems and mergi...
Tomasz Ciszkowski, Charlott Eliasson, Markus Fiedl...