273 search results - page 30 / 55 » Assured service quality by improved fault management |
85
Voted
IIWAS
2008
14 years 11 months ago
2008
In mobile commerce, short-message-service (SMS) is an important technique for delivering payment instruction. A payment model "SMS Credit" was proposed earlier [1]. Such...
ICSM
1995
IEEE
15 years 1 months ago
1995
IEEE
Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
EUROPAR
2003
Springer
15 years 2 months ago
2003
Springer
We consider the use of a cluster of PC servers for Application Service Providers where applications and databases must remain autonomous. We use data replication to improve data av...
108
Voted
WOSP
2005
ACM
15 years 3 months ago
2005
ACM
Recently, growing attention is focused on run-time management of Quality of Service (QoS) of complex software systems. In this context, self-adaptation of applications, based on r...
DSOM
2007
Springer
15 years 3 months ago
2007
Springer
As service providers strive to improve the quality and efficiency of their IT (information technology) management services, the need to adopt a standard set of tools and processes...