Electronic Customer Relationship Management (eCRM) has become the latest paradigm in the world of Customer Relationship Management. Recent business surveys suggest that up to 50% ...
Information visualization is an effective way to easily comprehend large amounts of data. For such systems to be truly effective, the information visualization designer must be aw...
Realizing business value and identifying the benefits arising from implementations of enterprise systems remains a significant challenge for both research and practice. A review o...
The rapid growth of Internet usage has enabled many new online communities to develop. A particularly interesting phenomenon that has arisen through Internet communities is the vi...
Electronic Commerce which enables business transactions to be conducted electronically has demonstrated significant operational and strategic benefits. Developed countries have ac...