The literature on industrial clusters has not focused heavily on the role of the ICT infrastructure, nor on the potential implications of electronic commerce . In this paper, we e...
Virtual teams and their leaders are key players in global organisations. Using teams of workers dispersed temporally and geographically has changed the way people work in groups a...
In this contribution, we study companies engaging in B2C-E-Commerce and their ability to manage the relationship with their customers. We refer to this as companies’ ECCRM-capab...
To protect software against malicious activities, organizations are required to monitor security breaches. Intrusion Detection Systems (IDS) are those kinds of monitoring tools th...
In this article we describe the operationalised Business Intelligence (BI) environment of the Amsterdam-Amstelland Police Department (AAPD) as it presented itself in the spring of...