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MSWIM
2005
ACM
15 years 10 months ago
Adapting WLAN MAC parameters to enhance VoIP call capacity
This work describes a detailed simulation-based study of the performance of an IEEE 802.11e Medium Access Control (MAC) layer over an IEEE 802.11g Physical (PHY) layer. The study ...
Gráinne Hanley, Seán Murphy, Liam Mu...
CQRE
1999
Springer
15 years 8 months ago
Cryptanalysis of Microsoft's PPTP Authentication Extensions (MS-CHAPv2)
The Point-to-Point Tunneling Protocol (PPTP) is used to secure PPP connections over TCP/IP link. In response to [SM98], Microsoft released extensions to the PPTP authentication me...
Bruce Schneier, Mudge, David Wagner
WSC
2008
15 years 6 months ago
REal-time delay estimation in call centers
We use computer simulation to study the performance of alternative real-time delay estimators in heavily loaded multiserver queueing models. These delay estimates may be used to m...
Rouba Ibrahim, Ward Whitt
ANLP
2000
112views more  ANLP 2000»
15 years 5 months ago
Message Classification in the Call Center
Customer care in technical domains is increasingly based on e-mail communication, allowing for the reproduction of approved solutions. Identifying the customer's problem is o...
Stephan Busemann, Sven Schmeier, Roman Georg Arens
ISSS
1997
IEEE
107views Hardware» more  ISSS 1997»
15 years 8 months ago
Port Calling: A Transformation for Reducing I/O during Multi-Package Functional Partitioning
Partitioning a system among multiple input and output pin I O limited packages is a widely researched and hard to solve problem. We previously described a new approach yielding ...
Frank Vahid