Significant cultural differences persist between East and West. Software systems that have been proven to operate efficiently within one culture can fail in the context of the oth...
People routinely rely on Internet search engines to support their use of interactive systems: they issue queries to learn how to accomplish tasks, troubleshoot problems, and other...
The management of group context in socially mediating technologies is an important challenge for the design community. To better understand how users manage group context, we expl...
When modifying or debugging a software system, among other tasks, developers must often understand and manipulate source code that crosscuts the system’s structure. These tasks ...
The search task and the system both affect the demand on cognitive resources during information search. In some situations, the demands may become too high for a person. This arti...