In this paper we introduce an analysis framework for mobile workforce automation. The framework is based on the findings from earlier research as well as on an analysis of 27 rec...
Automating business processes especially in the tertiary sector is still a challenge as they are normally knowledge intensive, little automated but compliance relevant. To meet the...
Daniela Feldkamp, Knut Hinkelmann, Barbara Thö...
Tools have been developed that enable in-circuit testing of content processing hardware. The tools automate test and verification of new circuits using data from a predefined te...
We formulate and evaluate distribution-free statistical process control (SPC) charts for monitoring an autocorrelated process when a training data set is used to estimate the marg...
Joongsup Lee, Christos Alexopoulos, David Goldsman...
: In order to improve the automation rate of state-of-the-art IVR systems we introduce the application of two key technologies. Semantic processing is performed to analyze the inpu...
Felix Burkhardt, Joachim Stegmann, Markus Van Ball...