Currently, there is an increasing tendency to migrate the management of communications and information systems onto the Web. This is making many traditional service support models ...
Martin Serrano, Sven van der Meer, John Strassner,...
In this paper we introduce NUBIA, a middleware that combines, through business rules, information generated by heterogeneous and autonomous systems. Communication between NUBIA and...
This paper discusses our experience in building SPIRE, an autonomic system for service provision. The architecture consists of a set of hosted Web Services subject to QoS constrain...
Community is a common phenomenon in natural ecosystems, human societies as well as artificial multi-agent systems such as those in web and Internet based applications. In many sel...
Process assessment or process improvement is usually not considered in the context of Web applications, and the differences between Web applications and traditional applications a...