Pressures for more complex products, customer dissatisfaction and problems related to cost and schedule overruns increase the need for effective management response and for improve...
Daniela Cristina Cascini Peixoto, Vitor A. Batista...
Software Process Improvement (SPI) is a recognised systematic approach for improving the capability of software organisations. Such initiatives have met with a number of difficult...
The Routing Information Protocol (RIP) may introduce misleading routing information into the routing table, due to network topology changes such as link or router failures. This is...
Motivation – Designers make decisions that later influence how users work with the systems that they have designed. When errors occur in use, it is tempting to focus on the acti...
Subtle implementation errors or mis-configurations in complex Internet services may lead to performance degradations without causing failures. These undiscovered performance anomal...
Christopher Stewart, Kai Shen, Arun Iyengar, Jian ...