This paper presents a model for investigating causes and effects of Cooperative Sourcing in the banking industry. Cooperative Sourcing means merging of similar processes by severa...
The state of service management practice and the developments in ICT-efficiency research prompt the call for managerial relevance, normative theory building and the conceptualizat...
The environment is affected by our collective behavior, yet many visualizations of energy saving behavior focus on personal actions, or simple, unidimensional comparisons between ...
Catherine Grevet, Jennifer Mankoff, Scott D. Ander...
A massive rise in the number and expenditure of pathology ordering by general practitioners (GPs) concerns the government and attracts various studies with the aim to understand a...
Zoe Yan Zhuang, Rasika Amarasiri, Leonid Churilov,...
This study empirically examines the general propositions of media capacity theories using a newer and increasing popular communication medium: Instant Messaging. We developed hypo...