The objectives of the research project described in this paper are (1) to develop reliable and valid measures for the components of online store image, and (2) to examine the infl...
Over the past year, the shakeout in the electronic commerce marketplace has redirected the attention of entrepreneurs and investors from the funding hype surrounding Internet star...
: This research develops, operationalizes, and empirically tests a model for explaining/predicting the satisfaction of customers with Internet-based services in the context of an o...
A computational enterprise model representing key facets of an organization can be an effective tool. For example, a specific organization's quality management business proce...
Without trust, most prudent business operators and clients may decide to forgo use of the Internet and revert back to traditional methods of doing business. To counter this trend,...