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KDD
1997
ACM
142views Data Mining» more  KDD 1997»
15 years 4 months ago
Knowledge Discovery in Integrated Call Centers: A Framework for Effective Customer-Driven Marketing
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
Paul Xia
GI
2009
Springer
14 years 9 months ago
Applying Model-Driven Integration Engineering to e-business - striving towards a framework concept
: Changing business requirements such as providing new business services lead to an ongoing need for fast and flexible adaptation of the underlying information systems and infrastr...
Jens Schenderlein, Sascha Sauer, Tobias Krüge...
CORR
2004
Springer
180views Education» more  CORR 2004»
14 years 11 months ago
Alchemi: A .NET-based Grid Computing Framework and its Integration into Global Grids
: Computational grids that couple geographically distributed resources are becoming the de-facto computing platform for solving large-scale problems in science, engineering, and co...
Akshay Luther, Rajkumar Buyya, Rajiv Ranjan, Sriku...
ML
2007
ACM
104views Machine Learning» more  ML 2007»
14 years 11 months ago
A general criterion and an algorithmic framework for learning in multi-agent systems
We offer a new formal criterion for agent-centric learning in multi-agent systems, that is, learning that maximizes one’s rewards in the presence of other agents who might also...
Rob Powers, Yoav Shoham, Thuc Vu
EDBT
2012
ACM
266views Database» more  EDBT 2012»
13 years 2 months ago
Stormy: an elastic and highly available streaming service in the cloud
In recent years, new highly scalable storage systems have significantly contributed to the success of Cloud Computing. Systems like Dynamo or Bigtable have underpinned their abil...
Simon Loesing, Martin Hentschel, Tim Kraska, Donal...