We are developing a corpus-based approach for the prediction of help-desk responses from features in customers’ emails, where responses are represented at two levels of granular...
For people who use text-based web browsers, graphs, diagrams, and pictures are inaccessible. Yet, such diagrams are quite prominent in documents commonly found on the web. In this...
Kathleen F. McCoy, Sandra Carberry, Tom Roper, Nan...
This paper describes a system that delivers travel guides tailored to individual needs. It does so by integrating a discourse planner with a system for querying the web and genera...
We present and analyze the star clustering algorithm. We discuss an implementation of this algorithm that supports browsing and document retrieval through information organization...
In this paper we propose an ontology (formal knowledge base) creation methodology based on integrating external ontologies into the one developed by a community of the domain expe...