We analyze quality-contingent prices as a mechanism for mitigating the effects of quality uncertainty in e-commerce and IT goods services. A contingency pricing contract specifie...
Service Level Agreements (SLAs) define the level of service that a service provider must deliver. An SLA is a contract between service provider and consumer, and includes appropri...
Tony Chau, Vinod Muthusamy, Hans-Arno Jacobsen, El...
We presented at HICSS-34 a new methodology based on the semantics of contracts to model business and, beyond, to manage the knowledge assets of a firm. In this paper we present tw...
NoA is an agent architecture that supports the development of agents motivated by norms: obligations, permissions and prohibitions. Obligations motivate a normative agent to act: ...
Businesses often need to face the problem of providing incentives for employees to work together effectively on projects that develop over time. This paper derives the optimal con...