This paper focuses on the benefits that organizations may achieve from their investment in enterprise systems (ES). It proposes an ES benefit framework for summarizing benefits in ...
In this paper, we present the design, implementation and evaluation of HIGAS, a hybrid intelligent system that deals with diagnosis and treatment consultation of acid-base disturba...
Constantinos Koutsojannis, Ioannis Hatzilygeroudis
There are many e-commerce applications on the web. A common shortcoming is the lack of customer service and marketing analysis tools in most ecommerce web sites. In order to overc...
Business Process Redesign (BPR) is a process oriented methodology to improve organizations. Although literature on BPR is available in abundance, little concrete support on how to ...
Mariska Netjes, Hajo A. Reijers, Wil M. P. van der...
In presence of reconfigurable environments, such as AmI systems, the orchestration and coordination of more devices involved in the execution of services requested by users is of...