Traditionally, workflow management systems aim at alleviating people's burden of coordinating repetitive business procedures, i.e., they coordinate people. Web service orchest...
In this paper we present a framework that aims to answer the central question why some organizations are successful in the CRM domain, while others are not. The framework is built...
Enterprise architecture (EA) describes the fundamental structure of an organization from business to IT. EA as a practice as well as a research topic has been around for several ye...
Information visualization research typically focuses on the formal aspects of specific graphic solutions in terms of their thinking and/or communication support. This type of anal...
Asynchronous interactions are becoming more and more important in the realization of complex B2B Web applications, and Web services are at the moment the most innovative and well-e...
Marco Brambilla, Giuseppe Guglielmetti, Christina ...