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» Business Modelling Is Not Process Modelling
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DSOM
2007
Springer
16 years 17 days ago
On the Risk Exposure and Priority Determination of Changes in IT Service Management
This paper deals with the Change Management process within IT Service Management. Change Management includes several activities, some of which need to evaluate the risk exposure as...
Jacques Philippe Sauvé, Rodrigo A. Santos, ...
ETS
2002
IEEE
142views Hardware» more  ETS 2002»
15 years 6 months ago
A Framework for Technology Convergence in Learning and Working
Information technology is arguably an important tool for knowledge management, facilitating learning in a business context. However, the current use of information technology in t...
Miltiadis D. Lytras, Athanasia Pouloudi, Angeliki ...
ENTCS
2010
123views more  ENTCS 2010»
15 years 6 months ago
Combining Architecture-based Software Reliability Predictions with Financial Impact Calculations
Software failures can lead to substantial costs for the user. Existing models for software reliability prediction do not provide much insight into this financial impact. Our appro...
Franz Brosch, Ralf Gitzel, Heiko Koziolek, Simone ...
SAC
2006
ACM
15 years 6 months ago
Generating correct EPCs from configured C-EPCs
Process reference models play an important role for the alignment and configuration of commercial off-the-shelf Enterprise Systems to requirements of an organization. Recently, Co...
Jan Mendling, Jan Recker, Michael Rosemann, Wil M....
JUCS
2008
341views more  JUCS 2008»
15 years 6 months ago
IQM3: Information Quality Management Maturity Model
: In order to enhance their global business performance, organizations must be careful with the quality of their information since it is one of their main assets. Analogies to qual...
Ismael Caballero, Angelica Caro, Coral Calero, Mar...